I really hate dolly dramas, as everyone i lost in the mail things that I bought but i never come here because i prefer to talk all with the sellers first, but a friends encourage me to post here, she said " you should tell because its harming your reputation if people only hear ONE SIDE. "
so I´m here to explain what happen.
Transaction problem with : londoncalling / decomaniac2002 ( eBay id )
I know that she is a good buyer when the things goes well ( as everyone ) but when things don´t she is the most unsympathetic, egoistic and less collaborating buyer i have to deal with
-On Sunday 8 of June the eBay auction ends
- I rarely connect on weekends because I´m not near a pc so when I log in on Tuesday 10 to send the invoice. I see that she paid before i send any invoice, also see that she don´t pay the V.A.T and she paid the shipping charges of certified mail in $ not in € as the auction says. Also I offer EMS, but she ask me for certified mail.
I don´t feel good asking for money so I pay the VAT (16% of the final price) and the difference of the shipping of my pocket.
- On Tuesday 10 i send her a mail explaining that i don´t go to work or class because i´m very ill and say her that I gonna send the doll as fast i feel better ( a very bad influenza)
- On Friday 14 i send her another mail saying that i´m better and the packet is ready to send.
- when I connect on Monday 16 to send her a mail with the tracking I found that she make a big dolly drama on Flickr and she fill a Paypal claim as item not received.
- I send her the tracking but she don´t remove the claim
- the doll arrive in 3 days to London Royal mail office ( see--> http://xs229.xs.to/xs229/08304/env2
- I send her several emails asking her to go to the post office to ask about the packet, to call to customs or Airport mail office.
- After 20 days paypal refund her the money, not letting time for the max normal shipping of certified mail.
- Now I don´t have the doll, no have the money, lost time and money
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+This person never take care of the packet since she fill a claim, she only worry for her money back.
+The problem is not mine, I send the doll by registered mail as she ask and accept the risks
She must complain Royal mail or say me to complain Correos first , and after the minimum period of shipping passed then talk with me about solutions.
Not filling malicious paypal claims against me as item not received the same day i send her the tracking.
I´m a seller i will do my best to claim Mail companies and make the packet arrive safe, but i think that her attitude isn´t honest at all.
+I need the money to buy a FTS to send someone and buy material for the new customs so my work is delaying
+ Not happy with that, after she gives me a negative feedback, when here i´m the only one loosing with the "sale"
Strange things started:
+Recently my sales in eBay are suffering a boicott , someone is reporting and eBay cancel them
+Someone report my flickr and it´s suspended ( and if you know me you will know that I only sell ebay, or custom commions order by mail, I never make a sale or a closet cleanout by flikcr )
Thanks for read